Terms and Conditions
Last updated: July 1, 2026
These Terms and Conditions ("Terms") govern your access to and use of the Quantra Link website and the consulting and documentation services offered through it (collectively, the "Services"). By using this website or requesting Services, you agree to these Terms. If you do not agree, please do not use the website or request Services.
1. About Our Services
Quantra Link provides online business support and digital operations consulting for small businesses. Our work is limited to consulting, review, and the preparation of written materials, including workflow reviews, digital documentation organization, communication checklists, vendor information summaries, project coordination support, process improvement recommendations, and administrative document preparation. All Services are delivered remotely through digital communication and written deliverables.
2. Services We Do Not Provide
Quantra Link does not provide, and nothing on this website should be interpreted as offering, any of the following:
- Physical products or in-home services
- Technical installation, software hosting, or system configuration
- Legal, tax, accounting, or financial advisory services
- Payment processing services
- Telecommunications or carrier services
- Any regulated professional service requiring a license
Our recommendations are general operational and organizational guidance only. They are not a substitute for advice from a qualified professional in any regulated field.
3. Eligibility
You must be at least eighteen (18) years old and able to enter into a binding agreement to use the Services. By requesting Services, you confirm that any information you provide is accurate and that you are authorized to submit it on behalf of the business you represent.
4. Requests and Engagement
When you submit a request, we review the details, clarify scope and priorities, and confirm the deliverables and expected timing before any work begins. A request submitted through the website is an inquiry and does not create an obligation to perform Services until scope and terms are mutually confirmed.
5. Client Responsibilities
To deliver useful results, we rely on the information you provide. You agree to share accurate and complete details relevant to your request, respond to reasonable questions in a timely manner, and ensure you have the right to share any documents or information you provide to us. You remain responsible for how you apply any recommendations to your business.
6. Nature of Deliverables
Deliverables consist of written summaries, organized documents, checklists, notes, and recommendations. These materials are provided for your internal use as practical guidance. Quantra Link does not guarantee any specific business outcome, revenue, growth, or result. Decisions made based on our materials are your responsibility.
7. Fees and Payment
Fees are quoted based on the size of the request, the number of documents, the complexity of the workflow, and the requested deliverables. Prices displayed on the website are starting points and may vary by engagement. Payment arrangements are described in our Payment Policy.
8. Intellectual Property
The content, design, and materials on this website are owned by Quantra Link or its licensors and are protected by applicable laws. Deliverables prepared specifically for you may be used within your business for their intended purpose. You may not resell, redistribute, or present our website content or templates as your own commercial product.
9. Confidentiality
We treat business information you share with us as confidential and use it only to perform the Services you request. You agree to treat any non-public methods, notes, or materials we provide with reasonable care and not to disclose them beyond your business without permission.
10. Acceptable Use
You agree not to use the website or Services for any unlawful purpose, to submit false or misleading information, to attempt to disrupt or gain unauthorized access to the website, or to request work that would require us to provide services we do not offer.
11. Third-Party References
Our recommendations may reference general tools, methods, or categories of software. Any such reference is informational only and is not an endorsement, and we are not responsible for third-party products, services, or content.
12. Disclaimer of Warranties
The website and Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Quantra Link disclaims all warranties, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the website will be uninterrupted or error-free.
13. Limitation of Liability
To the fullest extent permitted by law, Quantra Link and its representatives will not be liable for any indirect, incidental, consequential, or special damages arising from your use of the website or Services. Our total liability for any claim relating to the Services will not exceed the amount you paid for the specific Service giving rise to the claim.
14. Indemnification
You agree to indemnify and hold Quantra Link harmless from claims, losses, or expenses arising from your misuse of the Services, your violation of these Terms, or your application of recommendations in a manner inconsistent with applicable law.
15. Term and Termination
You may stop using the website at any time. We may suspend or discontinue access to the website or decline a request at our discretion, including where a request falls outside the scope of Services we provide. Cancellation of active engagements is addressed in our Refund and Cancellation Policy.
16. Changes to These Terms
We may update these Terms from time to time. Changes take effect when posted on this page with a revised update date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
17. Governing Law
These Terms are governed by the laws of the State of Missouri, United States, without regard to conflict-of-law principles. Any dispute relating to these Terms will be handled in the appropriate courts located in Missouri, to the extent permitted by law.
18. Severability and Entire Agreement
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. These Terms, together with the policies referenced within them, represent the entire understanding between you and Quantra Link regarding the website and Services.